
Import Ocean Freight Manager
1 week ago
We are seeking a highly skilled Import Ocean Freight Manager to lead our import ocean freight operations team.
Key Responsibilities:- Lead and manage the import ocean freight operations for FCL, LCL, and consolidation.
- Develop pricing strategies, negotiate rates with carriers, and maintain strong relationships with shipping lines, co-loaders, and overseas agents.
- Oversee pre-alerts, booking coordination, documentation, customs compliance, and end-to-end import shipment handling.
- Coordinate with internal departments to ensure timely cargo clearance and delivery.
- Ensure compliance with all local and international import regulations, customs laws, and trade compliance requirements.
- Develop and implement SOPs to enhance efficiency, accuracy, and turnaround time for import processes.
- Manage and mentor the import operations team – allocate resources, set KPIs, monitor performance, and provide ongoing training.
- Monitor departmental P&L, ensure cost control, and prepare regular budgets.
- Collaborate with sales and business development teams to identify new opportunities and grow the import customer base.
- Maintain high standards of customer service, promptly resolving issues and ensuring consistent client satisfaction.
- Strong knowledge of international import practices, customs clearance procedures, documentation, and INCOTERMS.
- Excellent leadership and people management abilities.
- Strong negotiation, analytical, and communication skills.
This is a key role in our organization, responsible for leading the import ocean freight operations team. The successful candidate will have strong leadership and people management skills, as well as excellent negotiation, analytical, and communication skills.
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