Regional Operations Director

3 days ago

Palakkad, Kerala, India beBeeLogistics Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title

The Ocean Freight Manager position requires a highly skilled professional to oversee and control all ocean freight operations in the West region, ensuring compliance, service quality, and cost efficiency.

  • Manage and control all ocean freight operations (FCL, LCL, imports, exports) in the West region, driving business growth, improving customer satisfaction, and expanding market share in key trade lanes.
  • Lead P&L performance for the ocean freight product in the region, delivering on revenue, gross profit, and cost optimization targets.
  • Develop and maintain strong relationships with carriers, NVOCCs, and vendors to secure competitive procurement rates and optimal space allocation.
  • Collaborate with sales and account management teams to support business growth, improve customer satisfaction (NPS/CSAT), and expand market share in key trade lanes.
  • Monitor regional performance through KPIs (transit times, documentation accuracy, operational efficiency) and take corrective action to ensure service reliability.
  • Ensure adherence to company SOPs, ISO standards, and regulatory requirements while driving process improvements and digitalization.
  • Oversee and lead the regional ocean operations team, ensuring engagement, capability building, and performance delivery.
Requirements
  • Bachelor's Degree in Business, Logistics, Supply Chain, or a related field.
  • Minimum 10-12 years of relevant working experience in the logistics industry in similar capacity with regional or P&L responsibilities.
  • Strong analytical and problem-solving skills; both short-term/tactical and long-term/strategic.
  • Knowledge of sustainability practices in shipping and logistics.
  • Familiarity with international trade regulations and customs processes.
  • Exposure to cost-optimization or process re-engineering projects.

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