Customer Support Professional

1 day ago


Madurai, Tamil Nadu, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 65,00,000

Improve education and create seamless experiences for learners by joining our Customer Support team.

About the Role

As a key player, you will bridge the gap between learners, internal teams, and partners to ensure every learning journey is smooth and impactful.

Key Responsibilities
  • Drive end-to-end program execution – scheduling, tracking & reporting.
  • Coordinate with internal teams, faculty & external partners to meet timelines.
  • Manage learner onboarding, communication & engagement throughout the program.
  • Analyze program data, identify improvement areas, and share insights.
  • Act as the first point of contact for learners, resolving queries efficiently.
Requirements
  • Bachelor's Degree (any discipline).
  • 0–4 years of experience in customer support, program coordination, or operations.
  • Strong knowledge of MS Excel & data handling.
  • Excellent verbal & written communication skills.
  • Detail-oriented, organized & able to multitask in a fast-paced setup.

This role offers the opportunity to work in a dynamic environment and grow professionally.



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