Site Operations Director

2 weeks ago


Coimbatore, Tamil Nadu, India beBeeOperations Full time ₹ 12,00,000 - ₹ 14,00,000
Job Title: Site Operations Director
We are seeking a seasoned Site Operations Director to lead and manage daily operations in a specific region. This role is with a quick service app that provides on-demand home services.
Key Responsibilities:
  • Own operational metrics and service delivery standards across a defined cluster.
  • Lead and manage Team Lead Operations to ensure smooth daily operations.
  • Ensure consistent 10-minute service delivery by optimizing routing, task allocation, and resource availability.
  • Monitor performance of service partners and professionals; implement coaching, training, and corrective actions where needed.
  • Manage on-ground escalations and ensure timely resolution of customer issues.
  • Drive operational efficiency through process improvements, cost control, and workforce planning.
  • Continuously evaluate existing operational processes and workflows for inefficiencies or areas of improvement.

Requirements:

More than 1 year experience



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