
Telecom Operations Specialist
2 weeks ago
About the Role
Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Our cloud-native telco platform enables operators to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.
Key Responsibilities
- Effective operations and troubleshooting experience with CFX, SBC, TAS, SIP, MRF & DNS Server Product.
- Experience on Mavenir RCS/IMS Core product is highly desirable.
- Providing technical support for outages/emergencies and business critical issues towards faster resolution/closure.
- Assess and mitigate risk of Core Network changes to ensure minimal service or revenue impacts.
- Analysis of complex code through Wireshark.
Required Skills and Qualifications
- 8-14 years of experience in and/or knowledge of telecom (IMS, RCS, OTT application).
- A team player with strong communication skills to collaborate with various stakeholders.
- Excellent time-management skills, self-starter, able to work independently.
- Intermediate Japanese Proficiency for both conversation and literacy.
Benefits and Culture
- A fast-paced and dynamic work environment.
- Opportunities for professional growth and development.
- A culture of innovation and continuous improvement.
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