Technical Support Expert

2 weeks ago


Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 8,00,000

**Job Overview:**

We are seeking a highly motivated and customer-focused individual to join our team as a technical support expert.

  • Provide technical troubleshooting over the phone for clients globally, ensuring timely resolutions and excellent customer satisfaction.
  • Handle basic technical assistance calls related to telecom, VoIP, networking and communications, utilizing strong problem-solving skills and product knowledge.

The ideal candidate will possess basic networking knowledge and intermediate computer skills, with a passion for delivering exceptional customer experiences.

**Key Requirements:

  • Education: A Bachelor's or Master's degree in a relevant field is preferred.
  • Experience: Candidates with fresher or experienced backgrounds in BPO and service industry roles are encouraged to apply.
  • Excellent verbal and written English communication skills are essential for this position.
  • The ability to work night shifts and rotational shifts is a must, demonstrating flexibility and adaptability.
  • Good computer skills, including MS Office, email, and CRM tools, are required for success in this role.


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