Chief Customer Advocate

7 days ago

Bengaluru, Karnataka, India beBeeEnterpriseAccountStrategist Full time US$ 15,00,000 - US$ 20,00,000

Job Title: Enterprise Account Strategist

 

Role Summary:

We are seeking a skilled Enterprise Account Strategist to manage our key accounts portfolio with the GCP business unit (BU). The ideal candidate will have 7+ years of overall experience and proven work experience as a Strategic account manager or Key account executive. Additionally, they should have solid sales experience in Enterprise sales in Insurance and good understanding of the technology/software business landscape.

 

Key Responsibilities:

  • Manage our key accounts portfolio with the GCP business unit (BU)
  • Achieve assigned strategic account objectives such as revenue, account growth, key stakeholder relationship development, etc.
  • Establish long-term client relationships by being the go-to-partner to address key technology and business challenges
  • Establish and manage regular communication channels with the customer and be the single point of contact for all account growth and expansion activities within the account
  • Suggest solutions and innovative ideas to meet client needs through proactive outreach and cadence
  • Lead all pre-sales efforts by working closely with different partners, capabilities, and industry resources in the organization to help achieve customers objectives
  • Handle complaints and problems in a timely and effective manner and be the point of contact for all customer-related queries
  • Act as the liaison between key customers and internal teams, such as partners and technology practices within the organization
  • Identify and approach new potential strategic customers and expand presence in the customer landscape
  • Monitor and manage sales performance metrics

 

Requirements:

  • You would be involved in the development of new business opportunities and value-added services, which requires a high level of creativity, learning potential, and deep quantitative subject matter expertise; therefore, self-driven individuals willing to learn on the go would be preferred
  • Experience in selling services into the automotive industry is required
  • Proven track record of achieving sales targets and managing complex customer relationships
  • Strong negotiation skills with a problem-solving attitude
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Availability to travel as needed
  • Bachelor's Degree is required, and a Masters Degree/MBA is a plus

 

About the Role:

This is a unique opportunity to join our team and take on a challenging role that requires strong leadership skills, business acumen, and technical knowledge. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

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