
Business Development Specialist
2 weeks ago
Job Title: Operations Associate
We are seeking a talented professional to fill the role of Operations Associate.
The ideal candidate will possess excellent verbal and written communication skills, strong active listening skills, effective time management and organizational abilities, proficiency in objection handling, negotiation, and closing techniques, familiarity with CRM tools or similar software, prior experience in telesales or a related field is an asset, industry experience in real estate, hospitality, business development, or customer service is preferred.
Educational Qualifications:
- A graduate degree with at least 60% academic standing.
Key Responsibilities:
- Lead Conversion:
- Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
- Candidate Interaction:
- Understand students' unique requirements and provide personalized accommodation recommendations.
- Market Expertise:
- Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
- Follow-Up:
- Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
- Collaboration:
- Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
- Data Management:
- Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
- Target Achievement:
- Consistently meet and exceed sales targets and performance benchmarks.
What We're Looking For:
- Exceptional verbal and written communication skills in neutral English.
- Strong active listening skills.
- Effective time management and organizational abilities.
- Proficiency in objection handling, negotiation, and closing techniques.
- Familiarity with CRM tools or similar software.
- Prior experience in telesales or a related field is an asset.
- Industry experience in real estate, hospitality, business development, or customer service is preferred.
What You'll Get:
- Competitive salary with a performance-driven variable component.
- Flexible working hours with remote work opportunities.
- A dynamic, collaborative, and growth-oriented work environment.
- Career advancement opportunities in a rapidly expanding global organization.
About Us:
We are a long-term accommodation booking platform for students. Our mission is to make international mobility and living seamless and accessible.
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