Lead Front Office Professional

5 hours ago

Gangtok, Sikkim, India beBeeFrontOffice Full time ₹ 7,20,000 - ₹ 14,40,000
Front Office Manager

We are seeking a highly experienced and skilled front office professional to lead our front-of-house team. The ideal candidate will have a minimum of 2 years of experience in hotel management, with excellent communication skills and the ability to work effectively in a fast-paced environment.

About the Role

This is an exciting opportunity for a seasoned hospitality professional to join our team as a front office manager. As a key member of our management team, you will be responsible for overseeing the daily operations of the front desk, managing staff, and ensuring exceptional guest service.

Key Responsibilities
  • Oversee the front desk operations, including check-in, check-out, and room assignments.
  • Manage a team of front desk staff, providing guidance, training, and performance evaluations.
  • Maintain high standards of customer service, responding promptly to guest inquiries and resolving issues efficiently.
  • Monitor and analyze front office performance metrics, identifying areas for improvement and implementing strategies to increase efficiency and revenue.
Requirements

To succeed in this role, you will need:

  • A minimum of 2 years of experience in hotel management, preferably in a front office or similar role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and other departments.
  • Strong leadership and management skills, with the ability to motivate and train staff.
  • A bachelor's degree in hospitality, business administration, or a related field.
What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:

  • A comprehensive health insurance plan.
  • A generous retirement savings plan.
  • Opportunities for professional development and career advancement.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. If you are a motivated and talented hospitality professional looking for a new challenge, please apply now.

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