
Strategic Partnership Growth Professional
1 day ago
Job Title: Strategic Partnership Growth Manager
">We are seeking an experienced Strategic Partnership Growth Manager to drive growth and success within our ecosystem. This role focuses on managing strategic partnerships with carriers, messaging service providers, and enterprise clients to accelerate RCS Business Messaging adoption and maximize partner value realization.
">Key Responsibilities:">- ">
- Manage end-to-end relationships with high-value RCS partners, including tier-1 carriers and CPaaS providers.">
- Develop and execute strategic success plans aligned with partner business objectives and RCS capabilities.">
- Conduct quarterly business reviews, identifying growth opportunities and addressing challenges.">
- Serve as a point of contact for critical partner issues and ensure rapid resolution.">
- Drive learning and development with respect to product features, market trends (India and International), and enterprise adoption.">
- Build trusted advisor relationships with key stakeholders and decision-makers.">
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- Guide partners through complex RCS Business Messaging integrations and deployments.">
- Provide expert consultation on RCS protocol implementation, carrier interoperability, and message optimization.">
- Collaborate with partner technical teams on API integration, webhook configuration, and testing procedures.">
- Support partners in achieving RCS certification requirements and industry compliance standards.">
- Troubleshoot technical issues and coordinate with engineering teams for resolution.">
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- Identify upsell and cross-sell opportunities within existing partner accounts.">
- Drive adoption of advanced RCS features, including rich cards, suggested replies, and verified sender profiles.">
- Support new use case development and pilot program launches.">
- Analyze partner usage patterns and recommend optimization strategies.">
- Facilitate partner-to-partner collaboration and ecosystem development.">
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- Gather and synthesize partner feedback on RCS platform capabilities and roadmap priorities.">
- Conduct market analysis on RCS adoption trends, competitive landscape, and emerging opportunities.">
- Collaborate with product management to influence feature development and prioritization.">
- Represent partner voice in internal strategy discussions and planning sessions.">
- Create and maintain competitive intelligence reports and partner insights.">
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- Monitor key partner health metrics, including message volumes, engagement rates, and revenue growth.">
- Develop and maintain partner scorecards and success dashboards.">
- Conduct regular performance analysis and identify improvement opportunities.">
- Implement data-driven retention strategies for at-risk partnerships.">
- Report on partner success metrics to executive leadership.">
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