Client Success Specialist

1 week ago


Mysore, Karnataka, India beBeeCustomer Full time ₹ 4,60,406 - ₹ 7,12,609

Job Position: Customer Experience Executive

Exp: 1-3 yrs

Location: Udyog Vihar, Gurgaon

Key Responsibilities:

  1. We are looking for a skilled professional to provide exceptional customer experience through prompt and professional responses.
  2. The ideal candidate will resolve customer complaints and issues efficiently while ensuring customer satisfaction.
  3. This role requires accurate responses to customer queries, ensuring clear communication across multiple platforms.
  4. Candidate must collaborate with cross-functional teams to ensure customers have a smooth experience.
  5. The selected individual will build and maintain strong customer relationships by understanding their needs and offering tailored solutions using third-party tools.
  6. This position demands strong problem-solving and decision-making skills to handle customer concerns and find solutions efficiently.

Requirements – Skills, Abilities, and Knowledge:

  • Education: Graduation in any field.
  • 1-3 years of experience in customer service, preferably in the E-commerce sector.
  • Proven experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and decision-making abilities.
  • Proficient in using customer service software and other relevant tools.
  • Commitment to delivering exceptional customer service with a positive attitude.


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