Sales and Customer Engagement Specialist

1 day ago


Ghaziabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Customer Service Sales Support

  • Main duties include managing hotel booking inquiries, providing detailed information, and converting leads into confirmed bookings.

We are seeking an enthusiastic sales professional to join our team in India.

Key Responsibilities:
  • Handle inbound booking inquiries through calls, emails, and chats.
  • Provide accurate information regarding room availability, pricing, and current promotions.
  • Engage with potential guests to convert inquiries into confirmed bookings.
  • Upsell hotel services and packages to enhance booking value.
  • Manage booking modifications, cancellations, and special guest requests efficiently.

This role involves collaborating with colleagues to achieve sales targets and delivering excellent customer experiences.

Requirements:
  • 1-3 years of experience in a sales or hospitality role.
  • Excellent communication skills.
  • Strong persuasion and negotiation abilities.
  • Ability to multitask and effectively manage time in a dynamic environment.

Apart from the technical requirements, we seek a candidate who is passionate about delivering outstanding customer experiences.



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