
Employment Opportunities: Enhance Employee Performance and Skills Trainer
1 week ago
Enhance Employee Performance and Skills Trainer
Job Description:As a seasoned professional in training and development, you will be responsible for identifying knowledge gaps and designing tailored solutions to enhance the skills and performance of employees across all levels.
Key Responsibilities:- Deliver language and soft skills training programs for frontline support engineers.
- Conduct regular performance assessments to identify areas for improvement in language and soft skills.
- Develop and implement coaching strategies to address skill gaps and improve employee performance.
- Design and implement measurement systems to evaluate language effectiveness and provide actionable insights.
- Create engaging content using instructional design principles and deliver tailored courses to meet business needs.
- Analyze data using Microsoft Excel and present findings effectively to stakeholders.
- A minimum of 5 years of experience in training and development, preferably with 2+ years in language and soft skills.
- Strong analytical skills and proficiency in Microsoft Excel.
- Excellent presentation skills and ability to communicate complex ideas effectively.
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