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Strategic Relationship Builder

3 weeks ago

Bhavnagar, Gujarat, India beBeeRelationship Full time ₹ 15,40,000 - ₹ 24,44,700

Job Title:

Job Purpose:

The role entails building deep relationships with clients to maximize profitability and meet targets while minimizing risk.

Key Responsibilities:

  • Ensure seamless customer onboarding by delivering best-in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice.
  • Spearhead business generation within stringent regulations to expand the volume of trade.
  • Tie up with financial institutions to share revenue sources and realize synergies.
  • Understand client needs, business, and sector characteristics, and structure solutions to achieve customer satisfaction.
  • Responsible for accurate and timely KYC, ensuring compliance and risk categorization.
  • Ideate to create diversified revenue sources and facilitate campaigns to increase customer penetration.
  • Study financial reports of clients to identify early warning signs and flag potential pitfalls.
  • Monitor portfolio and flag early warning signals while maintaining a constant touchpoint with the clients.
  • Perform credit analysis as mandated by RBI.
  • Gather and leverage market intelligence to incorporate best practices.
  • Develop and maintain constructive relationships with key stakeholders to help achieve business-critical goals.
  • Create and deploy strong mechanisms that can constantly measure and monitor customer satisfaction and envision changes to existing processes.
  • Ensure high-quality customer service and review customer complaints to maintain customer satisfaction.

Managerial Leadership Responsibilities:

  • Champion customer-first culture by driving the team to take up high-degree servicing norms.
  • Attract and retain best-in-class talent for key roles in their reporting structure.

Requirements:

  • Graduate - Any
  • Post Graduate - MBA Finance
  • Experience - 12 years of relevant Government Banking experience