Customer Service Specialist
1 week ago
At Talent Leads HR Solutions Pvt Ltd, we are seeking a highly motivated and experienced Customer Service Specialist to join our team.
Job Description:
We are looking for a skilled and knowledgeable individual who can provide exceptional customer service to our clients. As a Customer Service Specialist, you will be responsible for handling client inquiries, resolving issues, and providing information on our products and services.
The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment. You will be required to maintain accurate records and reports, and ensure that all client interactions are handled in a professional and courteous manner.
Key Responsibilities:
- Handle client inquiries and resolve issues in a timely and professional manner
- Provide information on our products and services to clients
- Maintain accurate records and reports
- Ensure that all client interactions are handled in a professional and courteous manner
Required Skills and Qualifications:
- Graduate with minimum 3 years' experience in customer service or a related field
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Knowledge of MS-Office applications, especially MS-Excel and MS-Word
Salary: ₹800,000 - ₹1,200,000 per annum
Benefits: We offer a competitive salary, opportunities for career growth and development, and a collaborative and dynamic work environment.
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