Product Support Specialist

3 weeks ago


Gurgaon, Haryana, India WNS Global Services Full time

Job Requirements

We are seeking a skilled Product Support Specialist to join our team at WNS Global Services.

Key Responsibilities:

  • Provide extensive problem-solving and debugging skills to resolve technical issues.
  • Utilize Microsoft technologies, including C#, ASP.Net, and MS SQL Server, to develop and implement solutions.
  • Write complex SQL queries to optimize database performance.
  • Operational Knowledge: Familiarity with AWS is required.
  • Deliver services in accordance with agreed SLA's and OLA's.
  • Experience with Problem and Incident Management.
  • Work effectively in an ITIL environment.

Qualifications:

Engineering Graduate with a strong foundation in computer science and software development.



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