Product Support Specialist
3 weeks ago
Job Requirements
We are seeking a skilled Product Support Specialist to join our team at WNS Global Services.
Key Responsibilities:
- Provide extensive problem-solving and debugging skills to resolve technical issues.
- Utilize Microsoft technologies, including C#, ASP.Net, and MS SQL Server, to develop and implement solutions.
- Write complex SQL queries to optimize database performance.
- Operational Knowledge: Familiarity with AWS is required.
- Deliver services in accordance with agreed SLA's and OLA's.
- Experience with Problem and Incident Management.
- Work effectively in an ITIL environment.
Qualifications:
Engineering Graduate with a strong foundation in computer science and software development.
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