Senior Platform Specialist

2 days ago

Noida Gurgaon Gurugram, India beBeeSoftware Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Software Developer II

  • Play a critical role in driving the strategic direction and continual development of platforms.
  • Collaborate with Administrators, Developers, Business Analysts, Process Leads, consulting partners, Quality Assurance teams, and stakeholders.
  • Support the maturation of platforms by leveraging diverse backgrounds in processes and mature implementations.
  • Partner with Business Analysts and Process Leads to strategize, plan, and execute updates.
  • Assist in project initiatives, enhancements, analysis, and provide day-to-day support.
  • Achieve flexibility, agility, and adaptability in response to changing business needs and requirements.
  • Contribute to routine updates, transformational initiatives, and platform health/stability activities to enhance productivity globally.
  • Report to Platform Leads and play an instrumental role in evolving offerings and providing innovative technical solutions to modernize experiences.
  • Participate in development teams, providing sound and scalable development/configuration recommendations that meet business requirements.
  • Drive and support automated processes within platforms to facilitate efficient business processes.
  • Work within Agile methodologies to ensure efficient project execution.
  • Integrate with and support Quality Assurance automation teams' activities to ensure quality deliverables.
  • Partner with UX teams to drive improvements to overall user experiences, including UI, processes, and information architecture.
  • Stay up-to-date with developments in platforms and best practices to ensure cutting-edge solutions.
  • Create resilient processes and applications dependent on external APIs.
  • Write and evaluate technical and functional requirements to ensure comprehensive project documentation.
Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or Engineering, or equivalent work experience.
  • 3-6 years experience in configuration, development, and management of platforms.
  • Hands-on experience launching and managing multiple IT Service Management services.
  • Demonstrable experience piloting and driving new modules and functionality.
  • Strong skills in developing and scripting for platforms, particularly in JavaScript.
  • Experience using Glide JavaScript libraries.
  • Experience with custom layouts using AngularJS.
  • Demonstrable experience in scoped application development.
  • Ability to take initiative without explicit direction.
  • Strong interpersonal skills with ability to work effectively in cross-functional and multi-national teams across multiple time zones.
  • Proven ability to work independently and as part of a team in dynamic environments.
  • Excellent problem-solving skills and attention to detail.
  • Experience integrating third-party applications with platforms.
  • Familiarity with Agile development methodologies and practices.
Additional Preferred Qualifications

  • Experience with upgrades or worked on ITSM and SRM modules with end-to-end deployment of code.
  • Good communication skills, able to articulate challenges, blockers, and queries to stakeholders.
  • Demonstrable experience in scoped application development.
  • Ability to work effectively in cross-functional and multi-national teams, with preference for working in specific time windows.
  • Certifications like ITIL or CIS-ITSM will be beneficial.

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