
Director Of Hotel Operations
2 weeks ago
Job Title: Hotel Operations Director
About the Role:
We are seeking a highly skilled and experienced Hotel Operations Director to lead our hotel operations team. As a key member of our leadership team, you will be responsible for driving the success of our hotel by developing and implementing strategies to improve guest satisfaction, revenue growth, and employee engagement.
Key Responsibilities:
- Develop and implement operational strategies that align with the hotel's business objectives
- Analyze service issues and identify trends to inform decision-making
- Lead cross-functional teams to achieve revenue goals and improve guest satisfaction
- Manage labor costs, controllable expenses, and occupancy rates
- Implement brand standards and initiatives to ensure consistency across all departments
- Foster a positive work environment and promote employee development
- Monitor and report on key performance indicators (KPIs) to senior leadership
- Collaborate with other department heads to develop and implement property-wide strategies
Requirements:
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related field
- 4 years of experience in hospitality management, including supervisory or leadership roles
- Excellent communication, problem-solving, and leadership skills
- Able to analyze data and make informed decisions
- Prior experience with labor laws, regulations, and compliance
Benefits:
- Competitive salary and bonus structure
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