Infrastructure Systems Analyst

2 days ago

Mumbai Mumbai City Navi Mumbai, India beBeeOperational Full time ₹ 9,00,000 - ₹ 12,00,000
Technical Operations Specialist Job Description

This role involves monitoring the global brokerage system in real time and analyzing, troubleshooting, escalating and resolving operational issues.

Key Responsibilities:

  • Monitor various aspects of the Interactive Brokers global brokerage system in real time.
  • Analyze and resolve brokerage system operational issues in a timely manner.
  • Participate in post-incident reviews with architecture and infrastructure teams.
  • Provide technical support to internal teams on second-level escalation.
  • Monitor and troubleshoot batch job scheduler performance.
  • Contribute to developing new monitoring tools and automated process monitoring for existing business workflows.
  • Act as primary escalation point for all brokerage system technical issues.

Requirements:

  • Strong communication skills with English as primary language.
  • Bachelor's degree or apprenticeship in technical field.
  • Working knowledge of general computing concepts, networking, Linux operating system and related technologies.
  • Ability to analyze and solve problems promptly and accurately in fast-paced environment.

Preferred Qualifications:

  • Prior experience in technology position.
  • Experience with Unix/Linux command line interfaces.
  • Knowledge of scripting languages such as Shell, Perl, Python.
  • Desire to explore and learn new concepts, systems and technologies.

Skills Used: The Technical Operations Specialist uses strong problem-solving skills, communication skills, teamwork and analytical thinking.

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