Relationship Builder

4 days ago


Dindigul, Tamil Nadu, India beBeeRelationship Full time ₹ 1,84,000 - ₹ 2,89,000
Customer Relationship Executive

As a seasoned professional in client-centric roles, you will thrive in our dynamic environment where collaboration and customer satisfaction are paramount.

Our ideal candidate is an organisational guru with exceptional interpersonal skills, who excels in managing diverse relationships and driving engagement across various touchpoints.

Key Responsibilities:
  • Client Facilitation & Support:
    • Maintain seamless communication channels through calls, WhatsApp, email, and in-person interactions.
    • Deliver prompt, professional, and solution-oriented responses to ensure exceptional customer experiences.
    • Ensure accurate record-keeping of customer interactions, order details, and communication logs.
  • CRM & Process Optimisation:
    • Develop and execute targeted CRM campaigns to enhance client retention.
    • Analyse customer interactions to provide actionable insights, identifying areas for process improvement.
    • Support the development of effective processes that drive efficiency and customer satisfaction.
  • Collaboration & Insights:
    • Collaborate closely with sales, marketing, and production teams to resolve client queries and concerns.
    • Nurture strong relationships with high-value clients, fostering loyalty and trust.
    • Provide regular reports on customer trends, feedback, and loyalty metrics to leadership.


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