Customer Service Team Lead

Job OpportunityWe are seeking an experienced Senior Consultant to lead the design, implementation and support of SAP Customer Service solutions.Lead end-to-end SAP CS implementations, upgrades and support activities.Provide expert guidance on SAP CS processes including service orders, notifications, contracts, warranty management, returns and...

As a seasoned leader, you will oversee daily operations and ensure high service levels. You will coach team members to drive process improvements that enhance customer satisfaction.About the Role:You will monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT).Manage email and chat processes 24/7, providing regular feedback...

Job Title:An IT Supervisor role is available, leading a team of support specialists in delivering high-quality services to clients.You will oversee daily operations, manage shift scheduling and workload balancing, and provide guidance on complex tickets.Lead a pod of Service Desk Agents and Senior AgentsManage shift scheduling and real-time queue...

Job DescriptionThe identified candidate will act as a Cloud HCM Technical SME, possessing broad knowledge and deep domain expertise within the Oracle HCM Suite (Global HR, Learning, Recruiting, Talent Management, Compensation, Benefits, Payroll, OTL). The candidate will be an individual contributor with the ability to interact with a global support team of...

Job SummaryThe Team Coordinator plays a vital role in the hotel's operations, ensuring seamless communication and exceptional guest experience.Key ResponsibilitiesHandle daily tasks and workloads with professionalism and efficiency.Provide accurate and timely information to guests regarding hotel services.Process reservations, enquiries, and special requests...

Job Title: Team LeadWe are seeking a seasoned professional to take on the role of Team Lead for our international business division.The ideal candidate will have a proven track record in sales and marketing, with experience in managing teams and driving business growth.This is an excellent opportunity for someone who is looking to take their career to the...

Customer Service Representative Job DescriptionWe are looking for a highly skilled and experienced Customer Service Representative to provide exceptional customer service and resolve customer complaints professionally in the retail sector.Provide excellent customer service and resolve customer complaints efficiently.Handle customer inquiries and issues...

We are seeking a skilled professional to join our team as a Customer Service Representative. In this role, you will be responsible for managing service requests, liaising with service partners, and ensuring timely resolution of customer issues.About the RoleThis is a full-time on-site position that requires excellent communication and interpersonal skills,...

Job DescriptionWe are seeking a skilled and experienced Securities Operations Associate Manager to oversee various tasks ensuring quality and compliance in securities operations.Key Responsibilities:Manage a team of specialists to ensure quality and compliance in securities operations.Provide support for being a first point of contact for all delivery tasks...

Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team.The ideal candidate will be responsible for delivering exceptional customer experiences through prompt and professional responses to inquiries and complaints.Key Responsibilities:Responding to customer inquiries in a timely and efficient...