IT Technical Team Lead

11 hours ago


Vellore, Tamil Nadu, India beBeeLeadership Full time ₹ 10,39,040 - ₹ 15,63,240
Job Title:

An IT Supervisor role is available, leading a team of support specialists in delivering high-quality services to clients.

You will oversee daily operations, manage shift scheduling and workload balancing, and provide guidance on complex tickets.

  • Lead a pod of Service Desk Agents and Senior Agents
  • Manage shift scheduling and real-time queue monitoring
  • Provide technical guidance and support on escalated tickets

The ideal candidate has 5+ years of experience in IT support, with at least 1–2 years in a team lead or supervisory role.

  • Strong technical knowledge of Microsoft 365 and Windows OS
  • Experience managing day-to-day performance and service delivery

This role requires a blend of technical expertise and people leadership skills.


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