
Academic Guidance Specialist
15 hours ago
We are seeking an experienced International Education Expert to join our team. As a key member of our international student recruitment department, you will play a vital role in guiding students through the process of studying abroad.
The ideal candidate will have a strong understanding of international education systems and excellent interpersonal skills. They will be passionate about helping students achieve their academic and career goals overseas.
Key responsibilities include:
- Gain cross-functional exposure to various departments involved in international student recruitment
- Handle student inquiries and provide professional guidance on admissions and visa processes
- Communicate effectively with prospective students to build understanding and trust throughout the application cycle
- Adhere strictly to Standard Operating Procedures
- Follow up regularly with students, ensuring they are updated on every stage of the process
- Maintain documentation and record communications via emails and internal systems (e.g., CRM)
- Educate students on compliance requirements and assist with document preparation
- Maintain office protocols, confidentiality, and decorum at all times
- Report progress and issues promptly to the Manager
Required qualifications and skills include:
- Bachelor's degree (preferably in Education, Counselling, International Relations, or related fields)
- 1–3 years of experience in academic advising, international education, or a related role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Familiarity with global education systems (UK, USA, Canada, Australia, Europe, etc.)
- Proficiency in Microsoft Office and CRM platforms
- Ability to work independently and as part of a team
We offer a collaborative and supportive work culture, competitive salary, private medical insurance, flexible work schedules, generous holiday and sick leave policies, opportunities for professional development and upskilling, company-sponsored events and team-building activities, complimentary company lunches and free snacks, career advancement pathways, and staff accommodation.
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