Customer Experience Specialist

1 day ago


Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 15,00,000

Role Overview:

We are seeking a skilled professional to provide exceptional customer service and support.

About the Position:

  • Respond to customer inquiries and resolve issues via phone, email, and chat
  • Provide product information and technical assistance to customers
  • Identify and escalate complex customer issues to senior support staff
  • Document customer interactions and feedback in our system
  • Collaborate with cross-functional teams to resolve customer issues

Requirements:

  • Bachelor's degree or equivalent experience
  • Strong English communication skills (written and verbal)
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong customer service skills and passion for delivering exceptional experiences

We Offer:

  • Dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Chance to work with talented team of professionals


  • Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000

    Customer Experience Specialist Role SummaryThe primary focus of this Customer Experience Specialist is to ensure a seamless and positive customer journey by handling customer inquiries, resolving issues, and collecting feedback to enhance overall customer satisfaction.Key ResponsibilitiesProvide top-notch customer service through phone, email, and chat...


  • Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Customer Experience Quality SpecialistWe are seeking a skilled professional to ensure the effectiveness and quality of customer interactions. This role involves evaluating recorded sales calls, identifying strengths and gaps in sales conversations, and providing actionable insights to improve sales effectiveness.Key Responsibilities:Evaluate...


  • Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    About this role\This position is ideal for a candidate who is passionate about delivering exceptional customer service and ensuring customer satisfaction.\Responsibilities\The successful candidate will be responsible for handling customer support inquiries, addressing concerns, and resolving issues in a timely manner.They will also be expected to maintain...


  • Lucknow, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,20,000 - ₹ 1,50,000

    Delivering exceptional customer experiences requires a unique blend of passion and strategic thinking. To achieve business goals, you need to be adept at handling complex customer queries and providing effective solutions.Key Responsibilities:Handle customer inquiries promptly and provide timely resolutions.Manage and respond to customer feedback to ensure...


  • Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 70,00,000

    Job Opportunity: CX Intern">We are seeking an individual to join our team as a Customer Experience Intern. This role is perfect for someone who is passionate about delivering exceptional customer service and is looking to gain hands-on experience in a dynamic environment.">Key Responsibilities:">">Provide prompt and professional responses to customer...


  • Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5 - ₹ 8

    About This Role:This is a Customer Service position that requires excellent communication skills and the ability to work independently as part of a team. You will be responsible for handling customer inquiries, resolving issues, and providing end-to-end support to maintain long-term relationships.Main Responsibilities:Act as the first point of contact for...


  • Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 4,00,000

    Job Title: Dining Experience Specialist">Greet and seat customers, taking food and beverage orders and accurately entering them into the ordering system. Provide recommendations on menu items while ensuring all orders are filled quickly and accurately, with high-quality food. Offer attentive service by refilling drinks as needed and checking diners' needs...


  • Lucknow, Uttar Pradesh, India beBeeHospitality Full time ₹ 12,50,000 - ₹ 17,50,000

    Guest Service ProfessionalDeliver exceptional customer experiences and support to ensure a memorable encounter for our patrons.Key Responsibilities:Provide courteous, professional, and efficient service at all times adhering to established standards.Execute opening and closing procedures, maintain cleanliness, and organize the workspace.Be thoroughly...


  • Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

    Airport Experience SpecialistAs a key member of our airport team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for passengers. Your main focus will be on ensuring that every passenger has a seamless travel experience.Key Responsibilities:Welcome and assist passengers at key touch points within the...


  • Lucknow, Uttar Pradesh, India beBeeRetention Full time ₹ 7,00,000 - ₹ 11,00,000

    Job Title: Customer Engagement SpecialistWe are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.Key...