Service Coordination Professional

3 weeks ago


Chennai, Tamil Nadu, India USAM Technology Solutions Pvt Full time
Key Responsibilities
  • Ensure timely supplies billing on a monthly basis.
  • Create opportunities for new customers through effective engagement.
  • Collect payments from customers within the due date as per policy.
  • Engage in telecalling activities to generate leads for supplies and services.
  • Update the ANT ERP system in real-time for all cases, including customer communication.
  • Obtain feedback from customers after service completion.

Requirements

  • Proven sales experience, with a background in sales coordination or administration.
  • Strong proficiency in MS Office.
  • Excellent English communication skills.
  • Well-organized and responsible, with a problem-solving aptitude.
  • Excellence in verbal and written communication.

Preferred Skills

  • Upselling and cross-selling opportunities within growth accounts.
  • Collaboration with the sales team for successful conversions.
  • Strong verbal communication skills, with a focus on English proficiency.
  • Experience in BPO, inside sales, or sales calls between 6 to 24 months.

Education

Any degree.



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