BMC ITSM Solution Architect
4 weeks ago
We are seeking a highly skilled BMC ITSM Solution Architect to join our team.
Job OverviewThis is an exciting opportunity for experienced professionals who have a strong understanding of the latest versions of BMC ITSM, including 20.x. As a BMC ITSM Solution Architect, you will be responsible for designing and implementing solutions that meet the needs of our clients.
Responsibilities- Design and implement BMC ITSM solutions, leveraging your expertise in Helix platform, BMC Analytics, and Migration experience.
- Work closely with cross-functional teams to ensure seamless integration of Smart IT, DWP(A), and Smart Reporting.
- Develop and troubleshoot workflows in BMC Remedy AR system, utilizing your experience in Active Links, Filters, Escalations, Web Services, and All Form Objects creation.
- Configure advanced AR settings, including Server Group, DSO, Load Balancer, and Threads settings.
- Install and configure AR/Atrium/ITSM, with a strong understanding of Permission models and concepts.
- Leverage your experience in BMC ITSM (Incident, Problem, Change & Release, Asset, Knowledge Management) and Atrium Core products (CMDB, Product Catalogue, Atrium Integrator).
- Collaborate with stakeholders to design and implement CMDB class structures and Reconciliation concepts.
- 4-6 years of experience in BMC ITSM solution architecture.
- Strong knowledge of BMC ITSM (20.x) and Helix platform.
- Experience in BMC Analytics, Migration, and BMC Remedy AR system workflow development.
- Excellent problem-solving skills and ability to work in a fast-paced environment.
We offer a competitive salary range of $100,000 - $120,000 per annum, depending on experience and location in Hyderabad. In addition to a comprehensive compensation package, we provide opportunities for career growth and professional development. If you are passionate about delivering innovative solutions and working with a talented team, we encourage you to apply.
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