Senior Product Manager ITSM
4 weeks ago
Job Title: Senior Product Manager (ITSM)
Location: Bangalore
Experience: 18Yrs to 25Yrs
- Practical experience with ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge Management.
- Familiarity with leading ITSM platforms ServiceNow, Jira Service Management, BMC Helix etc. and their strengths/weaknesses.
- Familiarity with collaboration tools such as Slack, Microsoft Teams etc. and their integrations with ITSM
- Familiarity with SRE, continuous integration/continuous delivery (CI/CD) practices and their integration with ITSM processes
- Understanding of technology capabilities like AIOps, ChatOps, and the shift towards employee experience in ITSM.
- Awareness of specific AI/ML techniques in ITSM e.g., natural language processing for ticket categorization, anomaly detection for proactive problem identification, predictive analytics for resource optimization etc.
- Ability to develop a product vision that leverages AI/data/RPA to address key challenges in ITSM e.g., reducing MTTR, improving first call resolution, automating repetitive tasks.
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india ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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india ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely.Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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EdgeVerve | Senior Product Manager ITSM | india
4 weeks ago
india EdgeVerve Full timeJob Title: Senior Product Manager (ITSM) Location: Bangalore Experience: 18Yrs to 25Yrs Practical experience with ITIL processes like Incident Management, Problem Management, Change Enablement, Release Management, and Knowledge Management. Familiarity with leading ITSM platforms ServiceNow, Jira Service Management, BMC Helix etc. and their...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with clients to...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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india ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with clients to...
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india ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of Ivanti products to join our client's team remotely.Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with clients to...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely.Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve collaborating with...
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India ITSM Solutions International Full timeWe are looking for an experienced ITSM Consultant with extensive knowledge of implementing Ivanti products to join our client's team remotely. Job Summary: As an ITSM Consultant specializing in Ivanti, you will be responsible for delivering expert guidance and support in implementing IT Service Management solutions. Your role will involve...
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india Product Space Full timeThis is the requirement with one of the company in our connections. Minimum Product Experience Required 5 years. Location: Gurgaon Overview As a Product Manager, you will be responsible for the development and management of our product(s) throughout their lifecycle. You will work closely with cross-functional teams including engineering, design and...