
IT Support Professional
4 days ago
Key Responsibilities:
- Provide first-line technical support to end-users via phone, email, and in-person
- Assess and qualify the request
- Diagnose and troubleshoot hardware, software, and network issues
- Assist with the installation, configuration, and maintenance of computer systems and peripherals
- Process and execute demands/resolve incidents following established procedures
- Record, track, and document incidents/service requests using the ticketing system
- Ensure timely resolution of incidents in accordance with service level agreements (SLAs)
- Escalate complex issues to senior technicians or other appropriate teams when necessary
Requirements:
- Basic understanding of computer hardware, software, and networking concepts with a maximum of 6 months experience
- Familiarity with Windows and/or Mac operating systems
- Knowledge of common office software applications (e.g., Microsoft Office Suite)
Desirable Skills:
- Strong problem-solving and analytical skills
- Excellent verbal and written communication skills
- Customer-oriented with a friendly and patient demeanor
- Certifications: ITIL Foundation or other relevant certifications are a plus
-
Customer Support Professional
1 week ago
Belgaum, Karnataka, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 8,50,000Job OpportunityWe are seeking highly motivated and customer-focused professionals to join our team in a Customer Support role at Dentalkart.Key Responsibilities:
-
Senior Support Professional
15 hours ago
Belgaum, Karnataka, India beBeeAdministrative Full time ₹ 5,00,000 - ₹ 10,00,000About the RoleWe are seeking a highly skilled and proactive support professional to assist our senior leader in managing daily tasks and responsibilities. The ideal candidate will possess exceptional organizational skills, be detail-oriented, and have the ability to handle a wide range of administrative and executive support tasks.Manage schedules,...
-
Technical Support Professional
5 days ago
Belgaum, Karnataka, India beBeeDesktop Full time ₹ 6,00,000 - ₹ 7,50,000Job Title: Desktop Support SpecialistAbout the RoleWe are seeking a skilled professional to provide technical support for desktop computers, manage printer support, and troubleshoot various technical issues in a dynamic work environment.Key Responsibilities:Provide technical support for desktop computers and troubleshoot hardware and software issues to...
-
Administrative Support Professional
4 days ago
Belgaum, Karnataka, India beBeeInvestment Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Investment CoordinatorWe are seeking a detail-oriented and proactive professional to provide critical administrative support to our New Markets Tax Credit (NMTC) team. This role is ideal for someone who is interested in gaining hands-on experience in community development finance and supporting impactful projects that benefit underserved...
-
Customer Support Professional
5 days ago
Belgaum, Karnataka, India beBeeCustomer Full time ₹ 6 - ₹ 10Drive customer satisfaction and loyalty by providing exceptional support as a Customer Service Representative.Key Responsibilities:Build strong relationships with customers through effective communication and issue resolution.Manage incoming inquiries via phone, email, and live chat, providing accurate information and solutions.Develop a thorough...
-
Administrative Support Professional
2 weeks ago
Belgaum, Karnataka, India beBeeExecutive Full time ₹ 6,00,000 - ₹ 15,00,000**Job Title:** Executive Support SpecialistAre you a highly organized and detail-oriented professional seeking a challenging role? Do you have excellent communication and interpersonal skills?We are looking for an experienced Executive Support Specialist to join our team. As an Executive Support Specialist, you will be responsible for providing...
-
Customer Support Professional
5 days ago
Belgaum, Karnataka, India beBeeCustomerService Full time ₹ 32,000Deliver exceptional customer experiences as a support professional. We are seeking an individual with outstanding communication skills to join our team.About the Role:Provide top-notch customer service via voice channelsCommunicate effectively with customers through various mediumsCollaborate with colleagues to achieve customer satisfaction objectivesKey...
-
Customer Support Professional
19 minutes ago
Belgaum, Karnataka, India beBeeCustomerSuccess Full time ₹ 2,04,000 - ₹ 2,70,000Job Summary:As a Customer Success Intern, you will play a crucial role in supporting our customers and driving business growth. Your primary responsibility will be to manage customer communications, verify documentation, and maintain a professional and empathetic tone in all interactions.About the Role:You will be responsible for handling customer inquiries,...
-
Senior Technical Support Professional
5 days ago
Belgaum, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000Job Opportunity:Our organization is seeking an experienced professional to fill the role of Technical Support Specialist.The ideal candidate will have a strong background in engineering and technical support, with excellent communication and problem-solving skills.Provide expert technical support to customers and partnersDevelop training programs and conduct...
-
Principal Technical Support Professional
2 weeks ago
Belgaum, Karnataka, India beBeeTroubleshooter Full time ₹ 36,00,000 - ₹ 72,00,000Technical Support SpecialistJob Summary:As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services.Key Responsibilities:Customer Interaction:Troubleshooting: Diagnose and resolve technical issues...