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IT Service Delivery Expert
2 weeks ago
Job Overview
We are seeking a highly skilled and motivated IT Support Analyst to join our dynamic team. This role is ideal for individuals who thrive in fast-paced environments, enjoy problem-solving, and are passionate about delivering exceptional customer service.
The successful candidate will be responsible for providing technical assistance to both internal and external clients, resolving fundamental technical issues involving hardware and software, and configuring, deploying, and supporting end-user computing solutions.
Key Responsibilities:
- Serving as the initial point of contact in the IT support call centre
- Offering technical assistance to both in-house and external clients
- Diagnosing and resolving fundamental technical issues involving hardware and software
- Configure, deploy and support end-user computing
Requirements:
- Previous experience in IT Support
- Healthcare application familiarity
- Application and hardware troubleshooting
- Excellent English written and oral communication
About Us
Everlight Radiology provides radiology reporting capacity to healthcare providers across the globe. We operate 24/7 on a 'Follow the Sun' model and support radiology departments in Australia, New Zealand, the UK, and Ireland.
We invest in employee development through our CONNECT programme and work hard at being one team across challenging time zones.
What We Offer:
- A collaborative and dynamic work environment
- Ongoing training and professional development opportunities
- A competitive salary and benefits package
- The chance to work with a talented and dedicated team
How to Apply:
To be considered for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and qualifications. We look forward to hearing from you
