Technical Support Professional

Technical Support ProfessionalJob Overview:As a Technical Support Professional, you will serve as the primary point of contact for customers through various communication channels.Key Responsibilities:Resolve complex technical issues related to AvaTax and Connectors.Gain in-depth knowledge of AvaTax, Connectors, and Avalara services.Manage ticket workload to...

Job DescriptionWe are seeking a Technical Voice Support professional to join our team. The ideal candidate will be responsible for providing technical assistance to customers over the phone, ensuring a high level of customer satisfaction by resolving issues efficiently.Key ResponsibilitiesProvide technical support and troubleshooting assistance via voice...

Technical Support SpecialistThe Technical Support Specialist is responsible for delivering timely solutions to complex technical problems in a fast-paced customer support environment. As a key member of the technical support team, you will perform troubleshooting activities, escalate issues to the appropriate party, and assist in communicating solutions to...

We are seeking a Technical Support Engineer to join our team.Job DescriptionAs a Technical Support Engineer, you will be responsible for providing Level 1 support to clients on Cornerstone OnDemand products. You will be the first point of contact for customers and will work closely with them to resolve any issues they may have.Your primary goal will be to...

Job Summary">We are seeking a skilled IT Support Specialist to join our team. This role involves providing technical assistance and troubleshooting services to end-users via phone, chat, or self-service tickets.">Responsibilities:">Qualify and open tickets for remediation of events.Triage Tickets to respective teams.Regular update and follow up on tickets in...

IT Support SpecialistWe are seeking a highly motivated and enthusiastic IT professional to deliver effective technical support, gain hands-on experience with IT infrastructure, and collaborate with experienced colleagues.Main Responsibilities:Provide first-level technical assistance to employees by responding to queries related to hardware, software, network...

IT Support Engineer/Systems Administrator JobRole Description:We are seeking a technically skilled and customer-focused IT professional to provide Level 1 and 2 support across the organization.The ideal candidate will have hands-on experience in end-user support, cloud identity management, endpoint configuration, and networking.Key Responsibilities:First...

About the RoleAs a Technical Support Specialist, you will be responsible for delivering high-quality support services to ensure seamless application and system performance.Provide timely technical assistance for Level 1 and 2 issues related to on-prem and cloud applications.Monitor application health and alerts in real-time.Investigate and resolve complex...

Technical Support SpecialistThe role of the Technical Support Specialist is critical in providing excellent technical assistance to our customers. With a strong foundation in IT service standards and exceptional communication skills, this professional will be the primary point of contact for users experiencing technical difficulties.Key...

Position Overview:We are seeking a highly skilled professional to provide top-notch customer support through various channels.Key Responsibilities:Resolve client issues via calls, chat, and email in a timely and effective manner.Utilize ticketing tools such as ServiceNow, Remedy, or Control M to log and track issues.Troubleshoot and resolve technical issues...