IT Support Professional

1 week ago


Pune, Maharashtra, India beBeeSupport Full time US$ 65,750 - US$ 86,900
Technical Support Specialist

The role of the Technical Support Specialist is critical in providing excellent technical assistance to our customers. With a strong foundation in IT service standards and exceptional communication skills, this professional will be the primary point of contact for users experiencing technical difficulties.

Key Responsibilities:
  • Offer remote support through phone, screen sharing, live chat, or email
  • Manage relatively simple hardware, software, or network issues
  • Collaborate with other IT functions to resolve complex problems

Our ideal candidate has a minimum of three years of experience in a global service delivery team and possesses expertise in customer satisfaction, call closure norms, and IT service management principles. Proficiency in Oracle ERP environments and voice support in a global setup is highly desirable.

What We Offer:
  • Comprehensive training and professional development opportunities
  • Performance coaching and regular feedback
  • A supportive work environment with a collaborative team
  • Opportunities to work with a growing organization that values community involvement and provides attractive compensation packages


  • Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: IT Service Desk Analyst IWe are seeking an exceptional IT professional to join our team as a Service Desk Analyst. As a key member of our IT department, you will play a vital role in delivering top-notch customer support and resolving technical issues for end-users.Key Responsibilities:Manage initial inquiries and resolve relatively simple...


  • Pune, Maharashtra, India beBeeField Full time  1,20,000 -  1,50,000

    L1 Field Support Engineer Job Description We are seeking a skilled IT professional to provide technical assistance to users across the organization. Provide on-site and remote support for desktops, laptops, printers, and peripherals. Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.). Install, configure, and...


  • Pune, Maharashtra, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewOur organization is seeking an individual to fulfill the role of Technical Support Specialist.The selected candidate will be responsible for providing first-line technical support and assistance to customers via various channels, including remote access and phone calls. The primary objective is to promptly address customer queries and concerns,...


  • Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job TitleWe are seeking an experienced professional to fill the role of Customer Support Lead. As a key member of our team, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Lead a team of customer support professionals in handling documented issues and providing timely resolutions.Develop and implement training...


  • Pune, Maharashtra, India beBeeClinical Full time ₹ 30,00,000

    Job Title: Clinical Support ProfessionalWe are seeking a detail-oriented and organized Clinical Support Professional to join our team. As a key member of our back-office operations, you will play a critical role in ensuring the smooth delivery of high-quality services to our clients.Key Responsibilities:


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,50,000

    Customer Support RepresentativeWe are seeking a highly skilled Customer Support Representative to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle customer inquiries in a professional and empathetic manner.About the Role:The Customer Support Representative will be responsible for...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Opportunity: IT Support ProfessionalThis role is ideal for an individual who wishes to make a meaningful contribution to the advancement of life-saving treatments.Job Responsibilities:Provide administrative assistance to team members, ensuring seamless communication and collaboration within the organization.Manage the IT Asset Database, guaranteeing...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    System Support ProfessionalWe are seeking a highly skilled System Support Professional to join our team. This role will be responsible for ensuring the smooth operation of our software solutions and providing top-notch support to our customers.Main ResponsibilitiesInvestigate and resolve production issues in a timely manner.Collaborate with cross-functional...


  • Pune, Maharashtra, India beBeeProfessional Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support ProfessionalJob Overview:As a Technical Support Professional, you will serve as the primary point of contact for customers through various communication channels.Key Responsibilities:Resolve complex technical issues related to AvaTax and Connectors.Gain in-depth knowledge of AvaTax, Connectors, and Avalara services.Manage ticket workload to...


  • Pune, Maharashtra, India beBeeAdministrative Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Administrative Support ProfessionalWe are seeking an experienced and detail-oriented individual to fill the role of Administrative Support Professional in our organization. This position will be responsible for providing administrative support to various departments, ensuring the smooth functioning of daily operations, and managing data entry and...