Customer Service Representative
2 weeks ago
Job Title: Customer Support Executive
Job Summary: We are seeking a highly skilled Customer Support Executive to join our team at Sisco Jobs. The ideal candidate will have 13 years of experience in customer support or a related field and possess excellent communication and interpersonal skills.
Key Responsibilities:
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Maintain a high level of customer satisfaction and retention
- Collaborate with other teams to ensure customer needs are met
- Identify and escalate priority issues to the appropriate channels
- Keep accurate records of customer interactions and transactions
- Stay updated on product knowledge and company policies
Requirements:
- 13 years of experience in customer support or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Customer-oriented approach
- Ability to work well in a team
- Proficiency in using customer support software and tools
About Sisco Jobs: Sisco Jobs is a dynamic company in the technology industry, and we are committed to providing excellent customer service to our clients. If you are a motivated and experienced customer support professional, we encourage you to apply for this exciting opportunity.
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