Customer Service Representative

3 weeks ago


Coimbatore, Tamil Nadu, India ISolve Technologies Full time

iSolve Technologies, a Business Transformation company, seeks a skilled Customer Service Representative to support day-to-day operations at Coimbatore. This role requires strong communication skills and experience in answering customer phone calls, maintaining customer satisfaction ratings, and ensuring service excellence.

Key Responsibilities:

  1. Answer incoming customer phone calls and take appropriate action for each call.
  2. Maintain customer satisfaction ratings based on company-defined criteria.
  3. Strong computer skills and proficiency in English and Hindi required.

Requirements:

  1. Diploma or Graduate degree with good communication skills.
  2. Strong computer skills and ability to work in a fast-paced environment.

About iSolve Technologies:

iSolve Technologies partners with customers to understand their business, identify process gaps, and implement innovative technology solutions. We value service excellence and strive to provide 100% visibility to every step of the operation.



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