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Customer Service Representative

1 month ago


Coimbatore, Tamil Nadu, India Smart Work Consultants Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Smart Work Consultants. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide friendly and professional service to customers, responding to their inquiries and resolving any issues or complaints in a timely and efficient manner.
  • Sales and Customer Support: Work closely with customers to understand their needs and provide solutions that meet their requirements, ensuring a positive customer experience.
  • Inventory Management: Monitor stock levels and coordinate with the inventory team to ensure product availability, maintaining a well-stocked and visually appealing store environment.
  • Sales Reporting: Prepare sales reports and provide feedback to management, helping to drive sales growth and improve customer satisfaction.
Requirements
  • Counter Sales
  • Retail Sales
  • Billing
  • Customer Support
  • Customer Care