Customer Service Representative

3 weeks ago


Coimbatore, Tamil Nadu, India Adam&EveInc Full time

Greetings from Adam & Eve Inc,

We are seeking Process Associates to support our Customer Support team.

This job description outlines the key responsibilities and requirements for the role.

**Key Responsibilities:**

• Gather customer feedback and maintain long-lasting relationships.

• Handle inbound and outbound calls in a professional and courteous manner.

• Listen attentively to customer inquiries, concerns, and feedback.

• Provide accurate information and solutions to customer queries.

**Documentation:**

• Maintain detailed and accurate records of customer interactions.

• Update customer profiles with relevant information.

**Quality Assurance:**

• Adhere to quality standards and ensure consistency in service delivery.

• Participate in ongoing training to stay updated on product knowledge and customer service techniques.

**Requirements:**

• Any degree with computer knowledge.

• Excellent verbal and written communication skills in Tamil, Malayalam, Hindi, and Telugu.

• Ability to articulate information clearly and concisely.

• Previous experience in a customer service role preferred but not mandatory.

• Ability to handle a high volume of calls with a focus on quality service.

• Ability to think on your feet and provide effective solutions.

**Location:**

Lakshmi Mills, Coimbatore

**Salary Range:** 10,000 to 15,000 per month + incentives (Based on performance)



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