Technical Support Specialist

18 hours ago

Anand, Gujarat, India beBeeSupport Full time ₹ 10,00,000 - ₹ 20,00,000
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team.

  • Job Description:
  • Our ideal candidate will have experience in Veeva Vault and knowledge of ITIL processes and support.
  • They will be able to troubleshoot complex technical issues with ease and identify and resolve technical issues related to applications.
  • The successful candidate will work collaboratively with cross-functional teams to resolve problems and provide support to end users, addressing their concerns effectively.
  • Key Responsibilities:
  • Provide first-line support for technical issues
  • Analyze and troubleshoot complex technical issues
  • Identify and implement preventive measures to reduce downtime
  • Work collaboratively with cross-functional teams
  • Stay updated with the latest technologies and industry trends
  • Requirements:
  • Experience in Veeva Vault
  • Knowledge of ITIL processes and support
  • Able to troubleshoot complex technical issues
  • Excellent communication and problem-solving skills

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual who is passionate about technology and customer service, please submit your application.

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