Benefits Administration Expert

7 days ago

Vijayawada, Andhra Pradesh, India beBeeBenefits Full time US$ 73,104 - US$ 1,21,764
Job Title: People Operations & Benefits Admin

About the Role:

We are seeking an experienced People Operations & Benefits Admin to join our team. This role will be responsible for end-to-end administration of US and Canadian employee benefits programs, ensuring seamless delivery and compliance with regulations.

Key Responsibilities:

  • Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
  • Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.

Vendor & Employee Communications:

  • Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting.
  • Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.

System Operations:

  • Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.

Financial Operations:

  • Validate and process vendor invoices.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.

Compliance & Reporting:

  • Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.

Issue Resolution:

  • Proactively identify and resolve recurring issues (e.g., Prudential file errors, COBRA access challenges, two-step verification).
  • Partner with US & Canada HR/Total Rewards teams for escalations and policy clarifications.

Requirements:

  • Bachelor's degree in HR, Business, or related discipline.
  • 4–7 years of experience in end-to-end benefits operations with strong exposure to US and Canadian benefits.
  • Hands-on experience with HRIS & benefits platforms.
  • Knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Excellent communication and stakeholder management skills for working with vendors, employees, and internal People partners.

Note: Work Hours: 4 PM IST to 1 AM IST

This is an exciting opportunity to join our dynamic team and contribute to the success of our organization.

We value diversity, equity, and inclusion in our workplace and welcome applicants from diverse backgrounds.

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