IT Business Solutions Expert

2 weeks ago

Mumbai, Maharashtra, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 25,00,000
Job Description

We are seeking a highly motivated IT Business Analyst to drive solution delivery and customer success.

Key Responsibilities:

  1. Assess client's current business process and create target business processes, define, design and deliver solutions using industry leading technology.
  2. Partner with both the client and technical teams to develop high quality deliverables across all phases of a project.
  3. Leverage domain expertise to consult and influence the client's direction to ensure adherence to best practices.
  4. Demonstrate commitment to customer success by ensuring delivered solutions meet expectations and perform to business requirements defined and approved by the client.
  5. Teach and drive use of Customer Success Framework among clients, partners and teammates; demonstrate thorough understanding of Agile, Waterfall and Scrum approaches to solution delivery.
  6. Support Customer Relationship Managers and Sales Executives through solution conceptualization and prototyping to close new deals.
  7. Bring intelligent product feedback and recommendations from customers and sales team back to Product Management team.
  8. Provide text and context for product and solution User Interface messaging. Work with technology and marketing teams to develop white papers, marketing documents and slide decks.
  9. Write and edit technical documents for products and solutions drawing information from business and technical requirements, designs and discussions with sales, marketing and technical teams.
About You

Required Skills and Qualifications:

  • A highly motivated team player with exceptional verbal and written communication skills and strong track record of teamwork, customer engagement and delivery success.
  • Experience with configuration, customization, deployment and testing of enterprise software applications in fast-paced organization.
  • Ability to simplify complex technical concepts and make them easily understandable.
  • Proven experience in creating documentation in an Agile work environment.
  • Experience working with industry leading technologies to deliver solution designs and vision in fast-paced environment.

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