Infrastructure Operations Manager

3 days ago

Bareilly, Uttar Pradesh, India beBeeInnovative Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Wintel Manager

The role of Wintel Manager is to oversee the day-to-day operations of the Windows and Linux environment, encompassing Servers, Virtualization platform, and associated technologies. The Wintel Manager will be responsible for managing global Wintel operations, collaborating with vendors and cross-functional teams to deliver BAU services and infrastructure projects.

Responsibilities:
  • Ensure secure, compliant, and efficient IT operations through solution design, technical governance, patch management, lifecycle planning, and audit readiness.
  • Lead 24x7 BAU activities, incident response, and escalations with hands-on technical depth.
  • Review, standardize, and drive continuous improvement of operational tasks and GSOPs.
Operational Excellence:
  • Manage global Wintel operations (Windows & Linux, Virtualization, File Servers, and related Ecosystem) in partnership with service providers.
  • Govern patch compliance, performance optimization, and infrastructure hardening.
Project Management & Technical Delivery:
  • Lead technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions.
  • Architect and implement infrastructure solutions for new business requirements.
Governance, Compliance & Audit:
  • Maintain compliance with internal controls, GxP, and InfoSec policies.
  • Track and resolve audit findings, document evidences, and support RCA processes.
People & Stakeholder Management:
  • Mentor and develop Wintel L2/L3 team members and assess skill readiness in line with service provider.
Vendor & Partner Management:
  • Govern SLAs, KPIs, and deliverables of infrastructure service partners.
Financials, Inventory & Risk:
  • Maintain an up-to-date CMDB and ensure accuracy for DR/BCP planning.
Innovation & Strategic Planning:
  • Identify infrastructure gaps and propose innovative solutions, including automation.

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