Technical Support Specialist

3 days ago


Cochin, Kerala, India beBeeInformationTechnology Full time ₹ 8,00,000 - ₹ 15,00,000
Technical Support Specialist Job Description

This role involves providing timely and effective technical assistance to clients, ensuring seamless day-to-day operations. Key responsibilities include troubleshooting hardware and software problems, supporting printers, performing computer repairs, diagnosing and resolving network issues, and installing new equipment and software.

Key Responsibilities:
  • Troubleshoot complex technical issues with desktop computers, printers, and networks
  • Install, configure, and maintain computer systems and peripheral devices
  • Provide on-site or remote support to resolve technical issues
Requirements:
  • Excellent problem-solving skills with ability to work independently
  • Strong communication and interpersonal skills to effectively interact with clients
  • Proficiency in technical tools and software applications
  • Ability to learn and adapt to new technologies
Preferred Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience working with computer hardware, software, and networking
  • Certification in relevant IT fields is a plus


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