
Senior IT Service Management Specialist
1 day ago
Job Title: Senior IT Service Management Specialist
Location: Remote in India
Work Schedule: IST daytime with a few hours overlapping PST until 10 AM PST (which is from 2 PM OR 3 PM IST to 11.30 pm IST)
Employment Type: Fulltime
Experience: 5+ Years
Key Skills: ServiceNow, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD) and IT Service Management (ITSM), Service Now Configuration, Service Now Development, Develop Reports
Job Description:
- Essential Responsibilities: To configure, customize and develop reports for setting up processes.
- Core Competencies: Must have excellent communication and presentation skills, pleasant attitude, be a team player
- Requirements: A minimum of 5-8 years of experience in Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD) and IT Service Management (ITSM)
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