Operations and Service Delivery Manager

1 week ago

Gulbarga, Karnataka, India beBeeOperations Full time ₹ 45,00,000 - ₹ 85,00,000

About the Role

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  • This is an exciting opportunity to join a dynamic team as a Placing and Billing Operations Manager.">
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Key Responsibilities:

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  1. ">
  2. Contribute to the development of business unit strategies in collaboration with relevant stakeholders and execute agreed plans.">
  3. Ensure operational activities are delivered according to service level agreements.">
  4. Manage workflow, handle escalations, proactively engage resources to address issues, and effectively delegate workload across the leadership team.">
  5. Deliver and contribute assigned operational programs, projects, and/or services which are significant to the business unit.">
  6. Align with the organisational strategy to deliver continual improvement in areas such as risk, compliance, quality, and productivity.">
  7. Build and foster high-quality relationships with internal and external stakeholders.">
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Requirements:

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  • Proven track record of providing excellent levels of client service across varied processes and stakeholders.">
  • Knowledge and experience in organisational effectiveness and operations management, including the implementation of best practices.">
  • Preferably experienced in conducting transitions/knowledge transfer activities.">
  • Broad operations expertise that encompasses coordinating with diverse logistical functions such as operations, IT, compliance, and enterprise risk management.">
  • Critical thought process, analytical, and strategic skills.">
  • Demonstrated leadership and vision in managing teams and major projects or initiatives.">
  • Excellent interpersonal skills and a collaborative management style.">
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Top Competencies:

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  • Focusing on Clients">
  • Working in Teams">
  • Driving Excellence">
  • Fostering Innovation">
  • Influencing Stakeholders">
  • Developing Talent">
  • Adapting to Change">
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Qualification:

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Any Graduate or Postgraduate

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