Executive Advisor for Motor Claims Operations

1 month ago


Noida, Uttar Pradesh, India exl Full time
Job Description

We are seeking a highly skilled Executive Advisor to join our Motor Claims Operations team in Noida/Pune - SEZ. As an Executive Advisor, you will be responsible for handling end-to-end claims, ensuring timely resolution of customer concerns, and maintaining high quality standards.

Key Responsibilities:
  • Ensure that process transactions are processed as per standard procedures.
  • Meet assigned targets in accordance with Service Level Agreements (SLAs).
  • Maintain the quality of transactions in compliance with predefined parameters.
  • Control claim costs and minimize leakage.
  • Accurately manage reserves and payments, and oversee the lifecycle of claims.
  • Adhere to Company Policies and Procedures.
Requirements:
  • English language proficiency - CEF Level C1-13+ certified by British Council or certified assessor.
  • Previous international Voice experience, preferably in insurance.
  • Familiarity with MS Office and good computer navigation skills.
Preferred Qualifications:
  • Possesses necessary knowledge of business concepts to effectively perform the job.
  • Makes decisions in a timely manner, shows good judgment about when to make decisions independently and when to collect more information or involve others.
  • Commits to achieving specific objectives and takes ownership for accomplishing them.
  • Responsible for handling high volumes of transactions.
  • Effectively balances quality, timeliness, and productivity standards.
Estimated Salary: ₹12,00,000 - ₹18,00,000 per annumAbout Us

We are EXL, a leading business process management and outsourcing company. Our mission is to deliver world-class services that drive business outcomes for our clients.

Why Join Us?

At EXL, we offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.



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