Program Manager, ACES, Buyer Abuse

1 month ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

About the Role

We are seeking a highly motivated and experienced Program Manager to lead our Buyer Abuse ACES team. As a Program Manager, you will be responsible for driving key project initiatives that will help manage sustained process improvements and contribute to innovative ideas.

Key Responsibilities

  • Lead the site/program level improvement through Kaizens & facilitating Just do its (JDIs) ensuring successful implementation of those projects.
  • Drive Six Sigma Capability development program.

About the Team

Buyer Abuse designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. We have investigators globally who investigate abusive transactions. We protect all aspects of the Amazon shopping experience and make Amazon a safer place to shop.

Basic Qualifications

  • 2+ years of program or project management experience.

Preferred Qualifications

  • Knowledge of Lean principles and DMAIC methodology.
  • Experience in MS Access and SQL.
  • Experience in requirement gathering and ability to write clear and detailed requirement document.


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