Executive Housekeeping Team Lead

22 hours ago


Cochin, Kerala, India Accor Full time
Job Description

At Accor, we're looking for a highly skilled and experienced Executive Housekeeping Team Lead to join our team. This is a key role that requires strong leadership and organizational skills, as well as the ability to motivate and inspire a team to deliver exceptional results.

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus additional benefits and perks.

Company Overview

Accor is a global leader in the hospitality industry, with a portfolio of over 4,500 hotels worldwide. We're committed to delivering exceptional guest experiences and exceeding our guests' expectations every time.

Responsibilities
  • Conduct daily briefings with staff at floor level to ensure everyone is aligned and working towards common goals.
  • Manage and supervise all tasks of his/her team, providing coaching and guidance where needed to help them grow and develop.
  • Ensure cleanliness of guest rooms, corridors, linen rooms and housekeeping pantries according to standards and procedures set.
  • Supervise public areas, including reception, restaurants and bars, to ensure they are clean, tidy and welcoming.
  • Replenish guest supplies and respond promptly to guest requests to maintain high levels of satisfaction.
  • Attend to reports of damage or malfunction in hotel rooms and take action to rectify issues quickly.
  • Maintain equipment in proper state of cleanliness and good working order.
  • Prepare and submit regular section floor reports to management.
  • Conduct room checklists to ensure consistency and adherence to standards.
  • Report unusual behavior/activities on floors to Executive Housekeeper.
  • Record room status in allocated section accurately and provide feedback to team members.
  • Assist Executive Housekeeper in assessing team members' attendance and performance.
Required Skills and Qualifications
  • Minimum 5 years of housekeeping experience, preferably in a senior role.
  • Proven track record of leading teams and achieving results.
  • Strong communication and interpersonal skills, with the ability to build relationships and inspire others.
  • Ability to work under pressure and adapt to changing circumstances.
  • Certification in housekeeping or a related field is an asset.
Benefits

As an Executive Housekeeping Team Lead at Accor, you'll enjoy a range of benefits, including:

  • A competitive salary of $60,000 - $80,000 per year.
  • Ongoing training and development opportunities.
  • Access to our employee recognition program.
  • A comprehensive benefits package, including health insurance and paid time off.


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