Executive Housekeeping Team Lead
22 hours ago
At Accor, we're looking for a highly skilled and experienced Executive Housekeeping Team Lead to join our team. This is a key role that requires strong leadership and organizational skills, as well as the ability to motivate and inspire a team to deliver exceptional results.
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus additional benefits and perks.
Company OverviewAccor is a global leader in the hospitality industry, with a portfolio of over 4,500 hotels worldwide. We're committed to delivering exceptional guest experiences and exceeding our guests' expectations every time.
Responsibilities- Conduct daily briefings with staff at floor level to ensure everyone is aligned and working towards common goals.
- Manage and supervise all tasks of his/her team, providing coaching and guidance where needed to help them grow and develop.
- Ensure cleanliness of guest rooms, corridors, linen rooms and housekeeping pantries according to standards and procedures set.
- Supervise public areas, including reception, restaurants and bars, to ensure they are clean, tidy and welcoming.
- Replenish guest supplies and respond promptly to guest requests to maintain high levels of satisfaction.
- Attend to reports of damage or malfunction in hotel rooms and take action to rectify issues quickly.
- Maintain equipment in proper state of cleanliness and good working order.
- Prepare and submit regular section floor reports to management.
- Conduct room checklists to ensure consistency and adherence to standards.
- Report unusual behavior/activities on floors to Executive Housekeeper.
- Record room status in allocated section accurately and provide feedback to team members.
- Assist Executive Housekeeper in assessing team members' attendance and performance.
- Minimum 5 years of housekeeping experience, preferably in a senior role.
- Proven track record of leading teams and achieving results.
- Strong communication and interpersonal skills, with the ability to build relationships and inspire others.
- Ability to work under pressure and adapt to changing circumstances.
- Certification in housekeeping or a related field is an asset.
As an Executive Housekeeping Team Lead at Accor, you'll enjoy a range of benefits, including:
- A competitive salary of $60,000 - $80,000 per year.
- Ongoing training and development opportunities.
- Access to our employee recognition program.
- A comprehensive benefits package, including health insurance and paid time off.
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