Housekeeping Executive

7 days ago

Cochin, Kerala, India Accor Full time
Job Overview

We are seeking a highly skilled and experienced Housekeeping Executive to join our team at Accor. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Job Description
  • Conduct daily briefings with staff at floor level to ensure everyone is aware of their responsibilities and any specific tasks or issues that need attention.
  • Manage and supervise all tasks of his/her team, providing guidance and support where needed to ensure efficient and effective execution.
  • Ensure the cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms, and housekeeping pantries meet the highest standards and procedures set by the hotel.
  • Supervise public areas, including lounges, restaurants, and other common spaces, to maintain a clean and welcoming environment for guests.
  • Replenish guest supplies and respond promptly to guest requests to ensure exceptional service.
  • Attend to reports on damage or malfunction in hotel rooms, working closely with maintenance and other departments as needed.
  • Maintain equipment in proper state of cleanliness and good working order.
  • Compile and submit regular section floor reports to the Executive Housekeeper.
  • Conduct regular room checklists to ensure accuracy and attention to detail.
  • Report any unusual behavior or activities on floors to the Executive Housekeeper.
  • Accurately record room status in allocated section.
  • Assist the Executive Housekeeper in assessing team members' attendance and performance.
Responsibilities
  • Be well-versed in hotel fire & life safety/emergency procedures to ensure compliance and guest safety.
  • Attend all briefings, meetings, and trainings as assigned by management to stay up-to-date on policies and procedures.
  • Maintain a high standard of personal appearance and hygiene at all times, setting an example for team members.
  • Perform other reasonable duties assigned by Management to contribute to the success of the hotel.
  • Establish and maintain effective employee working relationships to foster a positive and productive work environment.
Compensation

The estimated annual salary for this position is approximately $62,000 - $72,000, depending on location and experience.

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