Global Process Manager

6 days ago


Gurgaon, Haryana, India Three Across Full time
Job Title: Global Process Manager

We are seeking an experienced Team Leader to join our dynamic team at Three Across. As a Global Process Manager, you will play a key role in driving process improvements and ensuring seamless execution across our international operations.

About the Role:

As a Global Process Manager, you will be responsible for leading a team of process experts to design, implement, and maintain efficient processes that drive business growth and excellence. You will work closely with cross-functional teams to identify areas for improvement and develop strategies to enhance our operational capabilities.

Key Responsibilities:

* Lead process improvements initiatives to drive efficiency, productivity, and quality enhancements
* Collaborate with cross-functional teams to identify areas for process improvements and develop strategies to implement changes
* Develop and maintain process documentation and ensure compliance with regulatory requirements
* Coach and mentor team members to enhance their skills and knowledge

Requirements:

* Minimum 2 years of experience in a leadership role, preferably in an international BPO environment
* Proven track record of leading process improvements initiatives and achieving results
* Excellent communication and interpersonal skills, with ability to work effectively with diverse stakeholders
* Strong analytical and problem-solving skills, with ability to identify and address complex issues
* Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

We offer a competitive salary package, including a base salary of up to 7 LPA, as well as additional benefits such as cabs provided during odd hours and transport allowance during regular shift timings. We also offer rotational week-offs and a dynamic work environment that promotes growth and development.

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