Global Travel Operations Representative

3 weeks ago


Kolkata, West Bengal, India Webvio Technologies Pvt Ltd Full time
Job Description:

We are seeking a highly skilled Global Travel Operations Representative to join our team at Webvio Technologies Pvt Ltd.

About the Role:

This is an excellent opportunity for a motivated and experienced individual to work in a dynamic environment, handling inbound calls for our US Travel Process.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a team environment with a pleasant, professional, and courteous personality.

Key Responsibilities:
  • Handle inbound calls for the US Travel Process, converting query calls to sales calls.
  • Identify opportunities and implement process improvements to enhance customer satisfaction and business growth.
  • Utilize technical experience and skills in problem determination, creativity, and analysis to resolve customer queries efficiently.
Requirements:
  • Bachelor's degree or equivalent (10+2 passed) required.
  • Minimum 2 years of experience in a similar role, preferably in the travel industry.
  • Excellent English communication skills, with the ability to understand and communicate complex information effectively.
  • Able to work flexible hours, including night shifts, as needed.

We offer a competitive salary range of $40,000 - $60,000 per annum, based on experience, plus additional benefits such as health insurance and paid time off.



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