
Dedicated Student Support Representative
20 hours ago
A leading provider of immersive training solutions using Virtual Reality (VR) is seeking a dedicated individual to support our growing student base in the U.S.
We are expanding our team and need someone who can build trust with prospective students, providing guidance on program details, enrollment process, and next steps. The ideal candidate will be able to conduct demo calls, answer student inquiries, and ensure a positive onboarding experience.
The successful candidate will have a strong background in customer relations, inside sales, or student support, and excellent English communication skills.
This is an exciting opportunity to join a global EdTech company and contribute to our mission of preparing students for globally recognized certifications.
Key Responsibilities
- Conduct demo calls with prospective students.
- Build trust and provide guidance on program details, enrollment process, and next steps.
- Answer student inquiries and ensure a positive onboarding experience.
- Maintain ongoing communication with students to support engagement and satisfaction.
Requirements
- Bachelor's degree in Business, Communications, or a related field.
- 1–3 years of experience in customer relations, inside sales, or student support.
- Excellent English communication skills (written and spoken).
- Confident, professional, and fluent in conducting virtual presentations.
What We Offer
- Remote role based in India.
- Competitive salary and performance-based sales bonus.
- Opportunity to grow with a global EdTech company.
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