Help Desk Specialist

2 weeks ago


Kota, Rajasthan, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

We're seeking a professional with exceptional communication skills to provide top-notch customer service.

Key Responsibilities:

  • Respond to customer inquiries via email, chat, and phone.
  • Deliver fast and effective solutions to resolve customer issues.
  • Maintain detailed records of customer interactions in our CRM system.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Identify opportunities to enhance customer satisfaction.

What We're Looking For

  • Proven experience in customer-facing roles.
  • Strong verbal and written communication skills.
  • Able to multitask and stay organized in fast-paced environments.
  • Empathy and problem-solving skills to handle customer concerns effectively.
  • Familiarity with CRM systems is a plus.

Why Join Us?

  • Competitive salary and performance-based bonuses.
  • Ongoing career growth and skill development opportunities.
  • A supportive and collaborative team environment.
  • Flexible working hours with remote options available.


  • Kota, Rajasthan, India beBeeAnalytical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OpportunityWe are seeking a Technical Support Specialist with experience in hardware and networking to provide exceptional customer service and technical expertise.About the Role:This is an exciting opportunity for a Technical Support Specialist to utilize their analytical and logical approach to troubleshooting and excellent communication skills to...


  • Kota, Rajasthan, India beBeeIT Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: IT Technical Support SpecialistAbout the RoleWe are seeking a highly skilled and experienced IT Technical Support Specialist to join our team.Troubleshoot and resolve complex technical issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to efficiently resolve issues in a timely...


  • Kota, Rajasthan, India beBeeCustomerSupport Full time ₹ 90,000 - ₹ 1,80,000

    Job Title: Customer Support SpecialistWe're seeking an exceptional individual to join our team as a Customer Support Specialist. In this role, you will serve as the first point of contact for our users and play a vital part in ensuring seamless assistance and quick resolutions to their queries.Key Responsibilities:Respond to customer inquiries via email,...


  • Kota, Rajasthan, India beBeeSupport Full time ₹ 20,00,000 - ₹ 25,00,000

    Customer Support Lead Job DescriptionWe are looking for a skilled and experienced Customer Support Lead to join our team. The successful candidate will be responsible for leading a team of customer support specialists, providing technical support to customers, and driving process improvements.


  • Kota, Rajasthan, India beBeeProblemSolving Full time ₹ 24,00,000 - ₹ 42,00,000

    Job Description:We are seeking a skilled Junior Service Desk Technician to join our team. The selected candidate will be responsible for providing first-level technical support to end-users via phone, email, and in-person.Assess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration,...

  • IT System Analyst

    2 weeks ago


    Kota, Rajasthan, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a highly skilled IT professional to join our team as an Information Technology Support Specialist. As part of this role, you will be responsible for providing technical support and troubleshooting issues related to desktop computers and general information technology needs.You will be the first point of contact for customers who...


  • Kota, Rajasthan, India beBeeProfessional Full time ₹ 30,00,000 - ₹ 60,00,000

    Dynamic Career PathWe are seeking a highly motivated and experienced professional to fill the role of Partner Operations Specialist. The successful candidate will be responsible for managing certifications, help desk requests, reporting, outbound referrals, pipeline identification, and execution. Key Responsibilities:Certification Management: Maintain and...


  • Kota, Rajasthan, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    About the RoleWe are seeking a skilled and experienced IT professional to fill this position.As a member of our IT department, you will be responsible for providing exceptional technical support to our wider business, including reporting, testing and maintenance of software and implementing IT systems and applications.Key Responsibilities:Provide technical...


  • Kota, Rajasthan, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Role OverviewAs a seasoned IT Support Specialist, you will play a pivotal role in delivering exceptional technical assistance to users of our application software.Key Responsibilities:Provide timely and effective technical support to users by responding to inquiries regarding errors, problems, or requests.Investigate, research, and resolve technical...


  • Kota, Rajasthan, India beBeeCloud Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Cybersecurity Cloud SpecialistDescriptionThe role of the Cybersecurity Cloud Specialist involves implementing, managing, and supporting cloud deployments, systems, and services to ensure high levels of availability, redundancy, and business continuity. Key responsibilities include working closely with automation tools and processes such as Azure...